Customer Care with Czech and German

Grafton Recruitment s.r.o.

Hlavní město Praha

Plný úvazek

Náplň práce

Are you seeking a full time job which consists of customer care of German-speaking clients?

Day to day responsibilities may include, but are not limited to:

- Help customers process their orders and answer questions related to their orders (by phone and email)
- Communicate with customers via live chat
- Receive telephone queries
- Update customer records in our internal system
- Monitor customer feedback to improve the internal processes

Požadavky

What do we expect?
- Fluency in German (C1) and Czech (B2+)
- Excellent communication skills
- People-orientation
- Attention to detail
- Eagerness to learn

Informace o pozici

Grafton Recruitment s.r.o.
Hlavní město Praha
Obor: Výroba, průmysl a energetika,
Plat: Od 45000 CZK do 45000 CZK
Typ pracovního poměru: Plný úvazek
Benefity: What do we offer? - Home office - Contribution to Life and Pension insurance - Language Courses - Meal vouchers - Multisport Card - Teambuilding activities
Místo pracoviště: Praha

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