Náplň práce
Are you looking for a new experience in administration? Would you like to become a part of an international company? Can you understand and write in French? Then this job might be the perfect choice for you!
You will be responsible for providing administrative support to the customer service team.
Main responsibilities:
- Primarily assigned to online / electronic activities without the inbound customer interactions.
- Manages product and service complaints: monitoring and processing offline customer complaints and warranties in a timely manner with emphasis on accuracy and professionalism.
- Is point of contact (electronic) for Customers and Sales reps during the day for a quick and dedicated service for both the external as well as the internal customer.
- Supports product recalls.
- Ensures fulfilment of the local Terms and Conditions of Sales related to Warranty and Product Complaints.
- Works and leverages relations with other company departments and sister companies.
Start: Immediately
Location: Prague - Palmovka
Salary: 35 000 CZK/month
Požadavky
- Fluent in English and French (B2+)
- Good administrative skills
- Detail oriented and precise
- Excellent communication skills in writing
- Skilled with Microsoft Office
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