Customer Care Specialist with German

Grafton Recruitment s.r.o.

Hlavní město Praha

Plný úvazek

Náplň práce

Are you a German speaker keen on working with people? :)

Great! Then become one of us - Customer Care Specialist!

Your daily responsibilities will be:
- Daily communication with customers in Dutch via phone or mail
- Answering all of the customer's inquires
- Working with company system according to company parameters
- Adding new customers into the company system
- Being ready to calm down customers if needed
- Administrative and ad-hoc tasks

Požadavky

- Strong command of German and English (C1 level)
- SAP ERP experience is an advantage; similar order processing ERPs such as Oracle etc. are also considered
- Previous customer service experience is an absolute must (ideally SSC environment)
- Communication and interpersonal skills
- Strong PC skills (MS Office, ERP)
- Stress resistant, ability to work independently
- Team spirit

Informace o pozici

Grafton Recruitment s.r.o.
Hlavní město Praha
Obor: Výroba, průmysl a energetika,
Plat: Od 50000 CZK do 60000 CZK
Typ pracovního poměru: Plný úvazek
Benefity: - 5 weeks of holidays - Sick days - Flexible working hours - Home Office possibilities - Meal vouchers - Referral bonuses - Multisport card - Refreshment in the office - Professional and personal development - Developing of linguistic skills
Místo pracoviště: Praha

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