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Customer Service Representative with Polish

Náplň práce

We are seeking for English and Polish speakers with customer service background and willingness to learn.

Your new Customer Service Representative with Polish role will include:

* Taking care of an assigned portfolio of customers
* Assisting customers with how-to’s
* Handling customer service inquiries and issues via telephone or email
* Establishing and maintaining effective working relationships with co-workers, supervisors, and customers
* Performing day-to-day administrative tasks on requests such as maintaining records and process paperwork
* Advising customers regarding order entry, purchase orders, logistics, delivery, as well as collect customer feedback
* Supporting the customer during the entire order to cash process
* Maintaining and managing relationships with them
* Solving possible issues and giving advice if needed

Contract: 1 year with a possibility of prolongation
Start: August 2024
Location: Prague 3

Požadavky

* Fluent ENGLISH and POLISH
* Being professional and having a positive attitude is desired
* Good communication skills are essential!
* Previous customer service work experience or administration
* Ability to work under pressure
* Being an independent and responsible person
* Ability to work effectively either alone or as part of a team
* Excellent and effective organizational and time management skills

Informace o pozici

  • Grafton Recruitment s.r.o.
  • Hlavní město Praha
  • Obor: Výroba, průmysl a energetika,
  • Plat: Od 281 CZK do 281 CZK
  • Typ pracovního poměru: Plný úvazek
  • Benefity: - 5 weeks of vacation - Annual bonus - Meal allowance - Training and courses - Other benefits
  • Místo pracoviště: Praha
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