As an IT Support you will:
✔ handle incoming calls
✔ handle incidents and service requests ranging from end user login problems
✔ communicate support related solutions and provide best service
✔ work in the team where you will share your professional knowledge and experience with co-workers naturally
✔ have a strong wish to improve and develop your personal and professional skills
✔ provide the support from 8:00am to 18:00pm, no weekends or nights (shifts are planned one month in advance so you can choose if you prefer morning or afternoon)
As an ideal candidate you should have:
✔ written and spoken German/Dutch/Swedish/Danish (at least B2)
✔ written and spoken English (at least B2)
✔ at least 1 year of experience in IT Support
✔ interest in IT field
✔ good time management and prioritization skills
✔ excellent customer service skills and ability to deal with customers
Our client can offer you many benefits:
✔ relocation package for people outside the Czech Republic
✔ the opportunity to work in a multicultural company where you can use English on a daily basis
✔ the possibility to learn and developer your soft skills
✔ language courses of Czech for foreigners
✔ 5 weeks holidays, sick days, meal vouchers
✔ multisport card
✔ many others
If you are interested, do not hesitate to send me your CV in English.
If you have not decided yet, feel free to contact me for more information and I will tell you more about the position and the company itself: nicole.jantosova@experis.cz
https://www.linkedin.com/in/nicolejantosova